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Texan Teleperformance USA Employees Receive Settlement Over FLSA Standards

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A call center based out of Salt Lake City, Utah allegedly violated the Fair Labor Standards Act (FLSA) by failing to pay for breaks that were less than 30 minutes in length and also for failing to pay for the time employees had to spend waiting for work areas to become accessible even though their shifts already had started. In essence, the company is alleged to have failed to adhere to FLSA standards.

Bloomberg BusinessWeek reports that the company Teleperformance USA recently agreed to pay nearly $2 million to settle the FLSA complaints. The settlement covers almost 16,000 employees in 10 different states. The settlement may have an effect on some Texas workers, as a portion of the payouts will be paid to Teleperformance USA employees in the Lone Star state.

In addition to the stated overtime violations, Teleperformance USA was accused of misclassifying a small portion of workers as salaried employees, which are exempt from overtime pay under FLSA standards. Other employees that were covered in the settlement were located in Georgia, Idaho, Illinois, Indiana, New Mexico, Ohio, Pennsylvania, South Carolina, and Utah.

All Texas employees would be familiar with the country's overtime laws, which are established through FLSA. In summary, FLSA standards requires overtime pay at a rate of not less than one and one-half times an employee's regular rate of pay after 40 hours of work in a work week. Certain white collar employees might be exempt from overtime pay if they work in a position of management and make more than $23,660 per year. 

It is not uncommon for employers to violate FLSA standards. If you feel like your employer may be one of them, you may want to consult with a Houston employment lawyer to explore your options.

Visit our Related Resource pages to learn more about overtime laws in Texas.

Related Resources:

  • The Rules of Working Overtime (FindLaw's Houston Employment Law Blog)
  • Minimum Wage and Overtime Basics (FindLaw)
  • Contact a Houston Employment Lawyer (FindLaw)

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